Returns & Refunds
We want you to be satisfied with your purchase. Please read our returns policy carefully before requesting a return.
Returns Window
You may request a return within 14 days of receiving your order, provided the product is unused, in its original packaging and in the same condition as received.
Non-Returnable Items
- Products that have been used or damaged after delivery
- Products returned without original packaging
- Items returned outside of the 14-day window
How to Request a Return
- Contact us via our Contact page with your order number and reason for return.
- We will review your request and respond within 2–3 business days.
- If approved, we will provide return instructions. Do not send items back before receiving approval.
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.
Refunds
Once we have received and inspected your return, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Faulty or Incorrect Items
If you received a faulty or incorrect item, please contact us immediately with photos of the issue. We will arrange a replacement or refund at no cost to you.
Questions?
Please contact us if you have any questions about your return.